Frequently Asked Questions

If you'd like to ask us something that isn't covered here please just drop us an email or call us on 01326 240301


Is the park open?

We're now closed for the winter to all but our holiday home owners.

We're open from 1st April next year for our seasonal pitch holders and from 1st May for everyone else.

We're already taking bookings. for 2021 so do get in touch.


How do I check availability? 

Click to book online and when you enter your requirements it will show whether those dates are available. Alternatively you can just call or email us. 


How do I book? 

You can book online (you'll find a button on our home page), call us on 01326 240301 or drop us an email at [email protected] 

There's a deposit of £50 to pay on booking and the balance will be due 6 weeks before you arrive.


What time can we arrive? 

Any time between 1.30pm and 7.30pm.  

You may be able to arrive earlier outside of high season but do please check with us first


What time do we need to leave by? 

You'll need to be all packed up by 10.30am please 


Is there Wi-Fi on the park? 

Yes, Club Wi-Fi covers the entire park. Prices start from £3 for 2 hours to £15 for a week, for 2 devices. 


Is there a bus top nearby?

First Kernow run our local bus services but unfortunately our nearest bus stop is just over a mile away. Despite our best efforts buses don't run past the park so we're not ideal if you don't have your own transport.


Where are the nearest food shops? 

Mullion is just over 2 miles away and has a very good Spar & Co-Op. For larger stores you'll find Tesco, Sainsburys & Lidl in Helston which is 5 miles away. Helston Farmers Market also runs every first Saturday of the month.


We want to book a pitch next to friends/family - how do we do this? 

Take a look at our site map and if you know the pitch number that you want to be next to you can choose when you book online. However, we tend to recommend that you either phone or email us to be sure.


Do you have an access statement? 

Yes, we do. You can read it here


Can I read your full Terms and Conditions somewhere?

You'll be shown a copy of these if you book online but you can also read them here.